I’ve got broadband at home at last after nearly 3 months struggle with Orange. I had to ditch them because they are so crap and register with Tiscali instead. What Orange couldn’t do, Tiscali did in just 10 days. Wow!
Moral of the story – if you want peace of mind and quality of service, stay away from “free stuffs”. You always get what you pay for – well most of the time anyway 🙂